Site news

Adobe Connect

by Craig Dawson -

Adobe continue to investigate the intermittent performance issues, which are affecting a substantial amount of our scheduled events. We apologise for any disruption to your online tutorials. It seems that other Adobe Connect users such as The Open University are also experiencing problems.  The problem is an Adobe issue that has ultimately been causing our VLE to crash for users trying to access tutorial links.
There will be server upgrades occurring, scheduled for the next couple of weekends on Sundays between 00:01–03:00 to address the known issues for some users.  We are expecting that this will resolve the issue for us as but as yet we do not have a definitive timescale for full service to be resumed. Downtime is not anticipated, however a small minority may experience a momentary disruption and rejoin the room. 

Many thanks for bearing with us.

Craig

Adobe Connect

by Jon Neades -

The link with Adobe connect seems to have been restored and is working correctly again. 

We are continuing to try and find out why the problem occurred and what can be done to prevent it happening again.

Jon

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